Loaner Kit Processing

Loaner kits processing and distribution can be a cumbersome and expensive function for medical device manufacturers. Millstone Medical Outsourcing offers customers a state-of-the-art solution through our loaner kits processing operation in Memphis, TN. We offer full inspection, cleaning, kitting, and distribution services to help medical device manufacturers optimize inventory and decrease turnaround times for kit delivery all around the globe.

Our loaner kit processing service begins with inspections based on customer-originated bills of materials and guide sheets. Our proprietary inventory management system offers real-time visibility into the process from start to finish, including kit receipt, WIP tracking, and order status reports. Strategically located in Memphis, our operation facilitates midnight EST cut-off times for next-day shipments and 24-hour kit turnaround service. The savings that can come from Millstone’s loaner kit processing and distribution service are substantial: reduced processing costs, reduced shipping costs, and reduced carried inventory costs. In addition to all these opportunities to save, we deliver streamlined operations and enhanced quality assurance.

Case Study

As a leading national manufacturer of spinal technologies, Millstone Medical Outsourcing’s customer had grown accustomed to its cumbersome loaner kit process. The customer’s process: required kits to be shipped to and from the company’s headquarters in the Northeast for each surgery; demanded substantial inventory overstock to allow for slower internal turnaround time; necessitated considerable operational costs; and resulted in numerous lost devices due to poor inventory visibility and control. The risks associated with the customer managing their own loaner kit process were increased vulnerability attached to inspection integrity, significant overhead and personnel expenses, and sizeable inventory carrying costs.

Millstone Medical Outsourcing offered the company a state-of-the-art solution through Millstone’s loaner kit processing operation based in Memphis, TN. With a proprietary inventory management system, trained processing personnel, proximity to the hubs of major shipping companies, Millstone provided an effective answer. The results included: faster loaner kit turnaround times, decreased loaner pool inventory investment by as much as 20 percent, reduced shipping costs by as much as 10 percent, increased amount of sales revenue achieved for each dollar of inventory, and improved oversight of quality control, inventory availability, and traceability.